Delivery and collection
To your hotel, apartment or villa across the south. A flat €25 surcharge applies for the airport.
Clear rates for every stay length, with delivery, collection and support always included in the resorts of the south. The exact total for your dates is shown before you pay.

Each category is billed in the unit that makes sense for it — scooters and powerchairs by the day, walking aids by the week, hospital beds by the month. Longer hires always work out cheaper.
| Equipment | Rate | Minimum hire |
|---|---|---|
| Mobility scooter | From €35/day | 3 days |
| Electric wheelchair (powerchair) | From €35/day | 3 days |
| Manual wheelchair (Rambla / Breezy 90) | From €75/week | 7 days |
| Lightweight wheelchair (Ergo Lite 2) | From €95/week | 7 days |
| Rollator / lightweight walker | From €70/week | 7 days |
| Hospital bed | From €300/month | 1 month |
Scooters and powerchairs: €35/day for 3–7 days, €20/day for 8–14 days, €17/day for 15–21 days, €13.75/day beyond that. Walking aids: €70 for up to a week, €60 for the second week, €50/week beyond that. Manual wheelchairs (Rambla, Breezy 90): €75 for up to a week, €65 for the second week, €55/week beyond that. The ultralight Ergo Lite 2: €95, €80 and €70/week on the same tiers. Hospital beds: €300 for the first month, €200/month after.
Scooters, powerchairs and hospital beds: yes — a refundable security deposit applies, either as a card pre-authorisation (typically €150–€200, released after the equipment is returned undamaged) or a small optional daily insurance instead, if you would rather not have funds held on your card. We will explain both options when you book.
Rollators, lightweight walkers and manual wheelchairs: no deposit. We just need a signed rental agreement, a copy of your ID or passport, and a credit card on file.
Plans change, especially for our clientele — the policy below is designed to be fair, not to catch you out.
| When you cancel | Refund |
|---|---|
| More than 7 days before delivery | 100% |
| 7 days to 48 hours before delivery | 80% |
| 48 to 24 hours before delivery | 50% |
| Less than 24 hours or on the day | No refund |
Medical exception: if you need to cancel at short notice because of an emergency hospital admission, a delayed medical discharge, or the death of the user, we refund 100% regardless of how close to delivery it is — no penalty. We may ask for a medical certificate or discharge letter, but only if needed.
To your hotel, apartment or villa across the south. A flat €25 surcharge applies for the airport.
Assembly of hospital beds, adjustment of wheelchairs, and a proper demonstration before we go.
Chargers and the bits that make the equipment usable are included, not sold separately.
Phone and WhatsApp support in English, German and Spanish. If something breaks, we fix or replace it.
No cash at handover. Everything is paid online when you book — deposits, where they apply, are a card hold, not a cash collection.
No delivery fee in the resorts. Anywhere in our South Tenerife area — only the airport carries the flat €25 surcharge.
No cleaning or handling fee. Sanitising the equipment between hires is our job, not a line on your invoice.
No charge for fair wear and tear. Equipment is used on holiday; scuffs happen. We only ask that it comes back in one piece.
It depends on what you hire. Scooters, powerchairs and hospital beds carry a refundable deposit (a card pre-authorisation, or a small optional daily insurance instead). Rollators, lightweight walkers and manual wheelchairs need no deposit at all — just ID and a registered card.
Yes, in every category. Scooters and powerchairs drop from €35/day to €20/day after a week, and to €13.75/day after three weeks. Walking aids drop from €70 to €60 to €50 per week. Hospital beds drop from €300 to €200 per month.
Call or message us and we will extend your hire at the same rate, as long as the equipment is available. We would rather you enjoyed the rest of your holiday than rushed a return.
If it fails through normal use, we repair or replace it at no cost to you — that is our risk, not yours. Just call or send a WhatsApp message and we will come to where you are staying.
You get a full refund if you cancel more than a week before delivery, and a partial refund closer to the date — see our cancellation policy above. In a genuine medical emergency, we always refund in full, whenever the cancellation happens.
Enter your dates and equipment — the full price is shown before you pay.